Privacy Policy
Privacy Policy
Last Updated: December 16, 2025
AK Furniture Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
Personal Data: When you place an order, we collect your name, email address, phone number, shipping address, and billing address. Payment information is processed securely and we do not store full credit card details on our servers.
Order Information: Details about your furniture orders, including product selections, quantities, delivery preferences, and order history.
Communication Data: If you contact us via email, WhatsApp, or other channels, we collect the content of your messages for the purpose of responding to your inquiries.
Usage Data: We automatically collect information about your interaction with our website, including IP address, browser type, pages visited, and time spent on our site, using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your furniture orders and deliveries
- To communicate with you about your order status, shipping, and delivery
- To respond to your customer support inquiries and feedback
- To improve our website, products, and services based on your feedback
- To send you promotional updates and special offers (only if you opt-in)
- To comply with legal obligations and prevent fraud
- To analyze website usage and trends to improve user experience
3. Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers: We share order and delivery information with logistics partners and delivery services necessary to fulfill your order.
Payment Processors: Payment information is shared with our secure payment gateway providers to process transactions.
Legal Requirements: We may disclose your information if required by law, court order, or to protect our legal rights.
Business Transfers: If AK Furniture Ltd is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure sensitive data during transmission.
However, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.
You can choose to disable cookies through your browser settings, though this may affect certain website features.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Opt-out of promotional emails and marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at akfurnitureltd96@gmail.com or WhatsApp +447448452393.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites before providing your information.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our website, you consent to the transfer of your information as described in this policy.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with an updated Last Updated date.
Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: akfurnitureltd96@gmail.com
WhatsApp: +447448452393
Business Hours: Monday to Friday, 9 AM to 6 PM PKT
We will respond to your inquiry within 24 hours during business days.
12. Data Retention and Marketing
Data Retention: We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Order information may be retained for accounting and legal compliance purposes.
Marketing Communications: We respect your privacy regarding marketing communications. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
Right to Withdraw Consent: If you have provided consent for data processing, you have the right to withdraw that consent at any time by contacting us.
Data Breach Notification: In the event of a data breach involving your personal information, we will notify you and relevant authorities as required by law.
Conclusion
At AK Furniture Ltd, your privacy is important to us. We are committed to maintaining the confidentiality and security of your personal information. Thank you for trusting us with your furniture purchases and personal data.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.